Engaging with the needs of our customers is what inspires our strategy and drives our curiosity
We understand that buying a new home is the most significant purchase most of us will ever make. As you invest for now and for the future, we’re here to support you every step of the way. From the moment of your first enquiry, through to welcoming you into your dream home, we work hard to ensure your home buying journey is a smooth one.
Our sales and site management teams will ensure you have all the support you need as we guide you through each stage. Just prior to move in day we will invite you to a personal demonstration of your new home, where we will explain the warranties and show you how everything works. We’ll help you settle in and our dedicated customer care team will keep in touch long afterwards.
Newland homes are designed and built with commitment to the environment, a passion for quality and attention to the innovative design details that matter to you and your lifestyle. We sincerely hope that you will experience a unique personal touch which demonstrates the values we hold close to heart: to be Considerate, Conscientious and Crafted.
Buying a Newland home should be an extra-special experience and customer care remains at the heart of our focus
Considerate in our approach
You can be secure in the knowledge that your Newland home has been thoughtfully created with innovative design, high quality principles and attention to detail. We adopt a considerate approach to the environment in which our homes sit so that the impact for our customers and the community is sustainable for perpetuity
Always present
Our aim is to present you with a home that you’re delighted with and throughout your home buying journey you can rest easy knowing that experts are at hand to guide you through the home buying process. The New Home Demonstration prior to move in day is an exciting experience where we explain how everything works for complete peace of mind
Customer Care warranty
Rest assured our friendly and professional Customer Care team will be here to guide and assist you long after you move in; for two full years following legal completion. Whilst we hope you will be delighted, rest assured we do have a complaints procedure too, for those rare occurrences when sometimes things can go wrong
We’ve got you covered
You can enjoy complete peace of mind knowing that we have taken care of all the details you need to have to hand. Your new home is covered by a 10 year NHBC Buildmark or LABC Warranty and we take care to follow the Consumer Code for Home Builders
Newland Homes Limited is a property developer registered in England and Wales number 2582221.
Registered office: Brighouse Court, Barnett Way, Barnwood, Gloucester, GL4 3RT.
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